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Wednesday, March 20, 2019
Fix-a-Leak-Week at Market Days on Broad!svd

Columbus Water Works would like to invite you to stop by our Fix-a-Leak Week table on Saturday, March 23, 2019, from 9 a.m. to 12 p.m. at Market Days on Broad. We will be handing out information on the importance of detecting and fixing leaks to help you become a responsible water user and save money on your water bill. We will also be giving out free water leak detection kits (while supplies last) to assist you in your efforts to save water.

What’s Fix-a-Leak Week?

Fix-a-Leak Week is an annual event sponsored by the U.S. Environmental Protection Agency’s (EPA) WaterSense Program. Columbus Water Works is a proud partner of this program, committed to educating our cuinfographicstomers on the importance of finding small, often hidden leaks and repairing them in a timely manner.  Quick detection and repair of even the smallest leaks can help you save large amounts of water! For example, did you know that minor water leaks account for more than 1 trillion gallons of wasted water each year? One small, easy fix can save a lot of money and water, if repaired immediately.

To learn more, come see us Saturday at Market Days on Broad! For more information on WaterSense, its partners and other programs please visit: https://www3.epa.gov/waterse

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Monday, March 11, 2019
Untitled DocumentColumbus Water Works is a proud WaterSense Partner. As a WaterSense Partner, we participate in national events such as Fix-a-Leak week, which takes place during the third week of March every year.trans logo

What is WaterSense?

WaterSense is a voluntary partnership that is sponsored by the U.S. Environmental Protection Agency (EPA). The Water Sense Program includes a label that identifies water-efficient products. These labels can also be used as a resource to help save and conserve water. WaterSense works with manufacturers, retailers, distributors, homebuilders, irrigation professionals, and utilities. As of 2018, WaterSense has more than 1,738 organizational partners.

WaterSense Labeled Products

WaterSense has products available that promote smarter water and energy use. These products are backed by an independent, third-party certification and meet EPA specifications for water efficiency and performance. You can find WaterSense labels on toilets, shower heads, faucets, and sprinklers. WaterSense can make a difference in the amount of water used. Per the WaterSense website, since 2016 the program has saved 2.1 trillion gallons of water in the United States. In addition to saving water, WaterSense products helped users save 284 billion kilowatts of electricity in 2016.

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Test Your WaterSense

The EPA has a test your WaterSense game. You can play it here.
More information about the Water Sense program and how you can participate is available here.

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Wednesday, February 27, 2019
UAV PlantOur New Unmanned Aircraft System
Columbus Water Works (CWW) has recently launched a new program designed to improve efficiency, crew safety, and infrastructure maintenance.  This new UAS (Unmanned Aircraft System) program will be used for leak detection, routine facility inspections, time-lapse photography and more. 

Over recent years, our industry has had dramatic advances in UAS technology.  CWW performed an evaluation of the benefits and requirements of this technology before joining the elite group of utilities across the country that are currently using UAS programs to improve their operations.

Step One
The first step was to determine the benefits.  Through this evaluation, we identified several beneficial applications for the UAS.  One example is facility and infrastructure inspections.  With the launch of the UAS program the need to climb tanks for routine inspections will be minimal.  One routine inspection that once took hours, now takes less than 30 minutes to accomplish, with no one ever leaving the ground. Minimizing staff exposure to potential risks is a large benefit to CWW.  Using a UAS for the inspection also provides a digital record of each inspection. Condition information from the inspections help prioritize repair and maintenance tasks.  After evaluating the benefits, we concluded that this is a valuable addition to our operations.

Step Two
The next step was to ensure we met all the requirements of using the UAS technology.  Companies with a UAS program are required to have certified pilots to fly the UAS and may need to acquire permission for various fly zones.  CWW identified two (2) staff members to complete the rigorous Federal Aviation Administration (FAA) UASuav d pilot program and pass the FAA Part 107 pilot exam.  This process includes thorough understanding of FAA regulations, local and federal privacy laws and operation of the UAS.  In addition to the FAA requirements, CWW has implemented additional protocols within the program.

Now that the evaluation of program benefits and regulatory requirements has been completed, you may see our FAA certified UAS pilots around town working on projects.  Our employees will have their Photo ID badge and a copy of their certification paperwork with them.  If you have additional questions about this program, please email UAVP@cwwga.org.

For additional information about CWW’s UAS Program or if you have any comments or concerns, please contact Victoria Barrett at vbarrett@cwwga.org or 706-649-3476.

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Wednesday, February 20, 2019

flushing toiletDid you know that flushing the wrong things down your toilet or pouring them down your drain can be extremely costly and cause damage to your home, neighborhood, and city? Keep reading to find out how…

Flushing the wrong items
Every time you use your toilet, shower, washing machine, garbage disposal or dishwasher, wastewater leaves your home through pipes that connect to the Columbus Water Works’ sewer system. When the wrong items are flushed or poured down your drain, it can cause sewer backup in your home; sewer releases into the environment and damages the sewer system. This would have a major impact on many and cost us all a great deal of money to repair the damage.

How to keep your pipes clog-free
So, what can you do to help prevent this from happening? You can be mindful of what you flush down your toilet, pour down your drain and take responsibility with us to protect our sewer system. Below is a list of products that should not be flushed (nor poured), because they do not dissolve in your drains and clog pipes and pumps.

Items you should never flush

  • Paper Towels
  • Disinfecting Wipes/Baby Diapers
  • Hypodermic needles
  • Cigarettes
  • Disposable Wipes/Products
  • Animal Litter
  • Food Products
  • Mop Refills
  • Dental Floss
  • Feminine Hygiene products
  • Bandages

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Wednesday, February 06, 2019

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Having Access to Clean Drinking Water
The water cycle and the life cycle are one. Water is easy to forget living in the United States where it is readily available.  In the United States, the water is merely there. When you take a shower, wash dishes, or fill a glass- the water is available. With this convenience, we forget about how the water got there and use it. However, should a situation like a natural disaster impact the availability of drinking water, the previous convenience becomes well known. The availability of drinking water becomes a problem. For engineers, city managers, and farmers, water is a constant problem that needs solving; for others not so much.
drinking water glass

The Value of Water

To put the value of clean drinking water into perspective, a single bottle of water cost $1.78 on average. For the same price, you could also get 8,354 12-ounce glasses of water right from your tap. Should tap water ever be priced as equally as bottled the water the increase in cost for such a necessary resource would be significant.

Once factoring in the amount of water used in transportation, agriculture, and manufacturing the value of water becomes comparable. For transportation it takes almost 13 gallons of water to make a single gallon of gasoline, one slice of bread requires 11 gallons, and one ton of steel requires 62,600 gallons of water.


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The costs of gasoline, bread, and steel are matchless when compared to the benefits of water. Water is the fuel behind economic development, public health, fire protection, and quality of life.


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Wednesday, January 23, 2019
Low income creditEffective January 2007, the Board of Water Commissioners implemented a Low Income Credit Program for income-eligible residential customers. This program is in response to feedback we received from our customers and changes in the economic environment which have impacted our low-income customers.

How does the program work?
For eligible customers, the program provides a monthly $7.50 credit. The credit is consistent with the City’s current residential garbage rate program that provides qualified customers with a 25 percent credit, rounded to the nearest dime on their garbage collection fee.

How Do I Know If I Qualify?
To qualify for the low-income credit program you need to:
  1. Have a residential account in your name with the Columbus Water Works, and;
  2. Meet the U.S. Department of Health and Human Services poverty guidelines for household size and income as established and published each calendar year in the Federal Register.

How Do I Apply?
If you currently receive the reduced garbage your water bill will automatically be adjusted to reflect the credit. If you are not currently receiving the reduced garbage rate, please contact the Citizen’s Service Center by calling 311 or 706-653-4000 to request enrollment. When applying for the program, please make sure all documentation is submitted. Incomplete applications cannot be processed. Customers who are enrolled in the program are required to recertify eligibility every two years. Please contact Citizen’s Services Center for important deadlines associated with this process.

More information on these guidelines is available here: https://aspe.hhs.gov/poverty-guidelines

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Wednesday, January 16, 2019
mlk“I have a dream that my four little children will one day live in a nation where they will not be judged by the color of their skin, but by the content of their character…” Fifty-five years ago Dr. Martin Luther King envisioned a future where all, regardless of race, were equal. As a prominent civil rights leader, Dr. King led a nonviolent protest to achieve genuine racial equality. During the 13 years of his leadership over the Civil Rights Movement, using the power of words and nonviolent actions, African Americans were able to achieve the progress needed for true racial equality. The King Center regards Dr. King as one of the greatest nonviolent leaders in world history. To achieve such status Dr. King drew inspiration from the Christian faith and the teachings of Mahatma Gandhi. Regardless of color or creed, Dr. Martin Luther King led peaceful- nonviolent campaigns to support equality.

Dr. King has authored some of the most acclaimed writings in the English language, such as the “I Have a Dream” speech and the “Letter from a Birmingham Jail”.  His accomplishments are taught in English and History classes nationwide. Alongside these accomplishments, Dr. King is the only non-president to have a national holiday dedicated in his remembrance.  In remembrance of Dr. King and his legacy, let’s love one another regardless of our differences. Let’s unite as Americans in declaration of equality and justice for all.

Columbus Water Works wishes you well as you celebrate this important day. In honor of Dr. King, our offices will be closed on Monday, Jan. 21, 2019. Emergency Crews are available; if you have a leak or other water related emergency, please call 706-649-3400.

To learn more about Dr. Martin Luther King Jr. and his efforts to bring change during the Civil Rights Movement, visit http://www.history.com/topics/black-history/martin-luther-king-jr

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Friday, January 11, 2019
Every year we start a new year’s resolution.  We make goals and make plans to help make the next year better than the last.  Sadly, most of us stop pushing to meet our new goal within a few weeks of the New Year.  Are you one of the many who have already abandoned your resolution?  If so, it’s not too late to create a new one that is perhaps simpler than you might think.
Glass of water

Try drinking more water each day instead of sugary drinks.  Proper hydration can have significant benefits to your health such as improved kidney function, clearer skin and even weight loss.  Since our body is made up of approximately 60% water, it is vital that we maintain proper fluid balance for our health. Our bodies need water to flush out toxins, digest food, absorb nutrients, support organ function and more. 

So how much water do I need to drink?
There are several different theories on how much water a person should drink.  Some experts say drink when thirsty, while others have a formula: drink half your body weight in ounces of water every day. Ultimately, we need to find the right balance for our individual body.  One way to get started is to drink an 8 ounce glass of water when you wake up and 30 minutes before a big meal. Try to get in the habit of carrying a refillable water bottle with you at all times.  This way you will never be without something to drink.

What if you don’t like drinking plain water?
There are several ways you can add flavor to your water such as using flavor drops or soaking fruit in your water.  When you are adding fruit and other flavors to your water, be careful of added sugar content, especially if you have a medical condition affected by sugar.

Added Bonus!
Did you know that by replacing a sugary drink for tap water, you can even save money?  By carrying a refillable water bottle with you throughout the day, you will always have something available to drink.

This New Years resolution is sure to help you have a healthier 2019.
Monday, December 17, 2018
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Christmas is a joyous occasion that we look forward to each year. We celebrate this holiday with family, friends, food, music, and most importantly giving. Christmas allows us to serve others with acts of kindness and generosity. Selfless acts of love shown during Christmas can make a difference in the lives of others.

You can make an impact on an individual’s life this holiday season. By spending time with those who are alone, helping families with gifts for their children or by volunteering at an outreach center- you can make an impact. There are many organizations in our community that facilitate efforts to give back. These organizations include the Salvation Army and the United Way. More information about how you can get involved this holiday season is on your local news website here.

Also, do not forget to save your holiday cooking grease and bring it to one of our ten drop-off locations or to our Grease Recycling and Pharmaceutical Disposal event on January 12 from 10 a.m. to 2 p.m. The Grease Recycling and Pharmaceutical Disposal event will take place at two convenient locations- Citizens Trust Bank on Macon Road and Big Lots on Sidney Simons Boulevard.

Columbus Water Works wishes you a Merry Christmas and a Happy New Year!

For the Christmas holiday, our offices close on Monday, December 24, and Tuesday, December 25. For the New Year’s holiday, our offices close on Tuesday, January 1, 2019. Emergency Crews are available; if you have a leak or other water-related emergencies, please call 706-649-3400.

Wednesday, November 21, 2018
thanksgiving 2018
As the holiday season begins, families are planning Thanksgiving dinner menus and ways to celebrate with each other and give thanks. Families go about preparing large feasts including, turkey, dressing, cranberries, casseroles and more! Thanksgiving is a day to eat. For others, this is not the case. The truth is that many families may find themselves without the means to celebrate this Thanksgiving holiday. 

During the holidays, it is essential to not only give thanks for the blessings that we have but also to lend a helping hand to those less fortunate. It is the season for caring and giving. So when you are celebrating with your family and friends this season, please reach out to someone who may be in need.  Monetary donations are not necessary. Time, caring and compassion for one another can often hold more meaning than just a monetary gift.  There are so many ways we can reach out to others in need.  We encourage you all to find a way to help.

Have a wonderful Thanksgiving and don’t forget to connect with us on Facebook!

Monday, November 19, 2018
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With the holidays rapidly approaching, families across the country are preparing their homes and menus for holiday visits. This time of year can be hectic, and it’s easy to forget, with all of the holiday activity taking place, to take care of your pipes. Between the time spent cooking and cleaning, disposing of leftover fats, oils and grease may be the last thing on your mind.


Many people don’t realize the effects of pouring fats, oils, and grease down the drain until a problem arises later on. When fats and grease are poured down a drain, they eventually cool and solidify inside the pipe.  The solid mass of fat catches debris and other items. Soon, the pipe will be entirely or partially blocked, leading to costly repairs.

Even if your pipes are not directly impacted by pouring fats, oils, and grease down the drain, those belonging to neighbors may be affected. Clogged ducts in your sewer system can eventually lead to clogs in the main sewer line and cause blockages and equipment failure.

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At Columbus Water Works, we host grease recycling events throughout the year for you to properly dispose of your fats, oils, and grease. If you are not able to attend a grease recycling event, we also have ten stationary drop-off sites located throughout Columbus. For your convenience, these sites are available 24-hours a day, seven days a week. More information about grease recycling is available here.

Let’s work together this Thanksgiving to keep the fats, oils, and grease out of your drains!

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Thursday, November 15, 2018
If you have not already winterized your home, you may want to consider doing it now. Water lines can easily freeze and cause damage to your home when temperatures drop below 25° Fahrenheit. If the proper steps are taken to prepare your water pipes for cold conditions, by insulating them, the cold weather might not be as bad.  

Below are some “Do-It-Yourself” tips that only require a small amount of money and a little bit of time. If these steps are taken before the cold temperatures hit, you may be able to avoid major damage and repair costs.
  • Locate your shut-off valve and be sure it is working properly in case you experience a burst pipe and need to turn off your water in a hurry.
  • Close, seal, and/or insulate crawl space and attic space openings. These are the most vulnerable pipes during cold weather. The local hardware store will have insulation materials and instructions for installation.
  • Consider using an outdoor faucet cover. It will both protect the spout and the water lines that provide water for your outdoor use.
  • Have your irrigation system serviced to winterize your sprinklers so they will be safe and ready to use again in the spring. This includes turning off your system and blowing excess water out of your sprinklers. Your system is now dry and won’t be likely to freeze in the harsh winters.
If you discover your water lines have frozen, please do not panic. Simply follow the steps below. If at any time you are uncertain of what steps to take, please consult a professional to avoid causing more damage.
  • Turn on your faucets. If nothing comes out, turn off the water at the main shut-off valve, leave the faucets on and call a plumber.
  • Thaw frozen pipes with warm air from a hair dryer, if practical. Start by warming the pipe as close to the faucet as possible, working toward the coldest section of the pipe. Never thaw a pipe with a torch or other open flame.
  • Have your plumber’s telephone number handy, just in case you experience a broken or frozen water pipe.
If you have a broken water pipe in your home or business and are unable to stop the water from leaking due to the break, please call Columbus Water Works at: 706-649-3400. 

You should request a temporary shut-off and a service technician will come to your home to perform an emergency disconnect. This will avoid additional damage to your home or property, as well as unnecessary cost on your water bill.  Once the line is repaired, make sure to call customer service to restore water service to your home or business.

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Wednesday, November 07, 2018
veterans day 18
Columbus, Georgia is fortunate to have Fort Benning as a neighbor to our community.  Our neighbors represent the brave men and women serving our country.  The rich history of our neighboring military base allows us the opportunity to learn more about our country and the years of sacrifice these soldiers and their families have made and are still making today: protecting our freedom. 

In recognition of Veterans Day, Columbus Water Works would like to share the history about why Americans take this day specifically to honor these heroes.  On November 11, 1918, an Armistice agreement was signed, declaring a cease-fire and prompting negotiations to end World War 1.  In 1919, President Wilson proclaimed November 11 “Armistice Day”, commemorating our soldiers for their heroism.

In 1938, Armistice Day became an official Holiday. A day to pay tribute to ALL our Soldiers; a day to remember those who gave their lives, who have survived the battlefield, who are in the midst of battle and those preparing for battle.  Later in 1954, President Eisenhower renamed this holiday Veterans Day. 

On Sunday, November 11, please take a moment to reflect on the sacrifices so many make to protect your freedom and what that freedom affords you and your family.  Say “Thank You” to our neighbors at Fort Benning.

On behalf of Columbus Water Works, “Thank you for your service, your sacrifices, and your bravery.”

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Friday, November 02, 2018
The holiday season is approaching and the number of scams directed at customers are starting to increase. Recent scams have included online posting of advertisements offering to pay your utility bill for a flat rate, people posing as utility workers to gain access to someone’s home, business or bank account information, or phone calls warning that your service is scheduled to be interrupted unless immediate payment is made to the caller.

Below are some tips to help you this holiday season:

  • When paying your water bill, please be vigilant with your money. There are legitimate third party payment processors to help you pay your bills, such as grocery stores, gas stations, and banks. If you are unsure about a vendor, we recommend visiting our website www.cwwga.org  and paying your water bill to us directly. By paying your bill to us directly, you will not have additional fees for electronic payment processing. Additional payment options can be found at: http://www.cwwga.org/plaintext/customerservice/paymentoptions.aspx.
  • All CWW employees have a Photo ID badge identifying their name and employee number. If you are uncertain of their validity, please ask to see their badge. If you are still unsure, please call 706-649-3400 and a customer service representative will assist you.
  • If there is work being done near your home, a CWW employee may knock on your door to notify you of the work and any disruptions to service, otherwise employees will only come to your home if prior arrangements have been made.
  • CWW employees will not come to your home asking for personal information or money.
  • CWW does not contact customers asking them to make immediate payments over the phone to avoid disconnection of services. If you receive a phone call from someone claiming to work at CWW asking for immediate payment on your account, please report the issue to the Columbus Police Department.
Monday, October 22, 2018
Halloween banner

“Spooktober” is here! Halloween is coming up fast, and families throughout the community are getting ready - searching for the perfect costume, carving pumpkins and decorating their homes. Being able to enjoy this kid-friendly holiday in the safest way possible is very important to the Columbus Water Works. To assist in this effort, we have compiled a list of safety tips below:


Trick-or-Treating Safety Tips:
  • The Columbus Police Department advises trick-or-treating between 6 p.m. to 8:30 p.m.
  • Children under the age of 12 should not be alone at night without adult supervision. If kids are mature enough to be out without supervision, they should travel in groups and stick to familiar areas that are well lit.
  • When selecting a costume, make sure it is the right size to prevent trips and falls.
  • Choose face paint and makeup whenever possible instead of masks, which can obstruct a child’s vision.
  • Always walk on sidewalks or paths. If there are no sidewalks, walk facing traffic as far to the left as possible. Children should walk on direct routes with the fewest street crossings.
  • Children and adults are reminded to put electronic devices down, keep heads up and walk, don’t run, across the street.
  • Do not let your kids eat anything until you can check the candy first.

In addition to trick-or-treating, other family functions are taking place in our community in celebration of Halloween. Muscogee Moms has a Fall Festival guide, which lists many events where you and your family can safely have fun. 


Be safe and enjoy your Halloween! 

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Wednesday, September 26, 2018
Columbus DayOn October 12, 1492, Christopher Columbus was the first European to discover the North American continent, which was referred to as the New World at that time. His discovery was the beginning of what would become later, our great nation, the United States of America.

President Franklin D. Roosevelt proclaimed Columbus Day a national holiday in 1937. It was originally observed annually on October 12th, but in 1971, the observance day was changed to the second Monday of every October. Today, the holiday is dedicated to honor Christopher Columbus’s achievements and celebrating our Italian-American heritage. 

In observance of Columbus Day, our offices will be closed on Monday, October 8th, 2018. If you experience a water related emergency during this time, please call 706-649-3400.  Emergency crews will be available to assist you.

Enjoy your holiday! For more information on the history of Columbus Day, please visit: http://www.history.com/topics/exploration/columbus-day

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Tuesday, September 11, 2018

On September 11, 2001, the United States suffered a great tragedy when four planes were hijacked and deliberately flown into two important buildings: the Pentagon in Washington D.C. and the Twin Towers of the World Trade Center in New York City.  This devastating attack claimed the lives of over 3,000 people and more than 400 police officers and firefighters.  As a nation, we stood together to overcome the largest terrorist attack on our soil.  Today, 16 years later, we still stand together to honor the many lives lost and to pay tribute to the bravery of the men and women who worked tirelessly to find survivors.

On December 18, 2002, President Bush signed a resolution into law proclaiming September 11 as Patriot Day.  On this day each year, our nation joins together to honor the lives lost.  Although Patriot Day is not a federal holiday, the United States joins together at 8:46 a.m. marking the time the first plane flew into the World Trade Center with special church services, prayers and moments of silence.  In addition, flags are flown at half-staff as a mark of respect.

We encourage the community to join us in a moment of silence on Tuesday, September 11 at 8:46 a.m. in remembrance of those who lost their lives and for those who risked their lives for one another during this tragedy. 

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Friday, September 07, 2018
A well maintained infrastructure is essential to being able to properly serve the community.  At the Columbus Water Works, we place a high level of priority on preventative maintenance, inspection and repair of our infrastructure.  As a water and wastewater utility, our infrastructure is mostly underground making it harder to inspect and more difficult to replace than infrastructure that is above ground.  By focusing on preventative maintenance we are able to extend the life of our water and sewer lines as well as limit the impact on our customers.

One of our maintenance programs utilizes technology designed to control costs and to limit ground disturbance.  This process is called Cured In Place Pipe (CIPP).  CIPP is designed to repair existing sewer pipes while the pipe is still underground.  The contractor uses a custom sized liner designed for a specific sewer pipe and inserts the liner into the pipe from an upstream or downstream manhole.  The liner is then treated with hot water and it takes shape of the existing pipe.  Once this process is completed, the pipe has a brand new inner layer and extending its useful life.

In July, 2018 we entered into a new phase of Collection System Rehabilitation with Layne Inliner to perform inspections and make necessary repairs using the CIPP process in areas identified in order of priority.  Layne Inliner will begin their inspections throughout Muscogee County on Monday, September 10, 2018.   As repairs are identified, they will begin the necessary work.  In an effort to keep our customers informed, we will be posting notifications on our Facebook page.  Customers who will be directly impacted by this work will receive a door hanger with more details pertaining to their neighborhood.

We appreciate your assistance as we work to maintain our wastewater system.  Please follow us on our Facebook page for updates on this program and other projects in the community.
   
Monday, August 27, 2018
Labor DayMany Americans today celebrate Labor Day without realizing the real meaning behind this monumental holiday.  Did you know that Labor Day is a day paying tribute to our ancestors who transformed working conditions in our country?  Their struggles and sacrifices not only shaped our country’s workforce regulations, it also propelled our industrial advances allowing the United States of America to be the prosperous nation we are today.

Their struggle was significant and the workers had finally had enough in the late 1800’s when they joined together to form workers unions.  Together they fought for safer working conditions, reasonable pay and reasonable working hours.  As a result of their bravery, we no longer have children working in factories.  Companies are required to ensure safety precautions are made while we do our tasks. We have set guidelines for the number of hours we work each week and minimum pay requirements preventing employers from paying us less than livable wages. 

After the peak of the protests in 1894, the federal government passed an act acknowledging Labor Day as an official holiday.  The holiday was declared in attempts to mend the strained relationships between the workers, the government and the industries.

This year, while you celebrate with your families, please remember the hardships and sacrifices they made to make our country a better place to work and live.

In honor of their hard work and dedication, the Columbus Water Works will be closed on Labor Day, Monday, September 3, 2018.  If you have a water related emergency, please call 706-649-3400. Emergency Crews will be available.

Monday, August 20, 2018
Did you know that flushing the wrong things down your toilet or pouring them down your drain can be extremely costly and cause damage to your home, neighborhood, and city? Keep reading to find out how…

Every time you use your toilet, shower, washing machine, garbage disposal or dishwasher, wastewater leaves your home through pipes that connect to the Columbus Water Works’ sewer system. When the wrong items are flushed or poured down your drain, it can cause sewer backup in your home; sewer releases into the environment and damages the sewer system. This would have a major impact on many and cost us all a great deal of money to repair the damage.

So, what can you do to help prevent this from happening? You can be mindful of what you flush down your toilet, pour down your drain and take responsibility with us to protect our sewer system. Below is a list of products that should not be flushed (nor poured), because they do not dissolve in your drains and clog pipes and pumps.

•Paper Towels/Rags
•Disinfecting Wipes/Baby Diapers
•Disposable Wipes/Products
•Animal Litter
•Food Products
•Mop Refills
•Dental Floss
•Feminine Hygiene products
•Pharmaceuticals
•Bandages
•Hypodermic needles
•Cigarettes

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